The Basement Doctor of Central Kentucky
The Basement Doctor of Central Kentucky is the locally owned and operated Foundation Supportworks dealer serving the Greater Louisville Area. They help restore and repair failing foundations by using proprietary products and systems designed by structural engineers, built to last.
Whether the damage your home is experiencing is from the changes in soil moisture content, weakened clay, concrete issues, or poor compaction of fill soils – The Basement Doctor of Central Kentucky can help! They have solutions for any type of foundation problem your home may be experiencing and they do so by installing state-of-the-art – warranted products!
Services
Foundation Repair
to help prevent and fix foundation problems that result in cracked stucco or brick, ceiling gaps, shearing walls, bowing walls, chimney separation, and sagging floors.
Concrete Repair & Leveling
to repair uneven, sinking concrete surfaces, thus eliminating potentially dangerous tripping hazards.
Crawl Space Repair
to repair uneven, sinking concrete surfaces, thus eliminating potentially dangerous tripping hazards.
Awards
Foundation Repair Company in Stanton, Kentucky
The soil under this Stanton, KY, home was settling, causing a gap to appear between the bottom of their brick wall and the block foundation. We were able to raise the foundation by utilizing helical piers, which effectively transferred the weight of the home to load-bearing soil. We were then able to raise the foundation with hydraulics, which helped close the gap.
Foundation Wall Repair in Winchester, KY
This basement in Winchester, KY, became damaged over time from built up hydrostatic pressure outside the foundation. This pressure had caused a wall in the basement to start to lean in, and the basement leaked as well. To fix the more pressing issue, (the bowing in wall), we braced the basement from the inside with our PowerBraces. Next, we waterproofed the basement with our interior subfloor drainage system, and we covered the walls with our vapor barrier as well. Now that the basement is secured against structural damage and water leaks, the homeowner finally has a reason to tidy up their storage area.
Structural Repair Company in Berea, KY
This foundation wall in Berea, KY, was bowing in towards the basement. In fact, the wall had bowed so much that a large two inch horizontal crack had formed in the middle of the wall. To stabilize the wall, we used our helical tieback system. Our tiebacks were screwed through the wall laterally into the soil surrounding the basement. This soil gave us the counteractive force needed to save the wall. After securing the tiebacks into the soil, we then latched on our wall anchors to evenly spread out the counteractive force across the wall. Lastly, we also waterproofed the wall with our subfloor drains and a sump pump, as the basement was known to leak.
Wall Anchor System Installed in Harrodsburg, KY
This home’s front side wall in Harrodsburg, KY, was moving inwards towards the basement floor. Because the backside of the home features a walkout basement, there wasn’t enough opposing soil pressure on that side to suggest a traditional wall bracing system. Without the counterforce, bracing the front side wall could cause damage to the floor joists and even cause the backside of the home to kick outwards near the top of the wall. Because of this situation, we suggested repairing the wall by installing our helical tieback system and our wall anchors. We were able to drill our helical rods horizontally through the front side wall into the soil beneath the lawn in the front yard. After pulling the wall back, we then tarred the wall around the rods to seal the wall, safeguarding it from leaking. Lastly, we anchored the wall with our wall plates to help secure the rods. You may also notice that we waterproofed this basement as well by wrapping the perimeter with our WaterGuard subfloor drains, wrapping the walls with our white CleanSpace vapor barrier, and installing a sump pump (not pictured).
Bowing Wall Repair and Basement Waterproofing in Millersburg, Kentucky
This below grade garage was receiving a lot of hydro-static pressure around certain walls. When this happens, the walls tend to bow in and cracks begin to form from the large amount of water that is sitting around the foundation. We first relieved the pressure by drilling weeping holes into the trenches where the waterproofing system will go. WaterGuard was then placed into the trenches, connected to a TripleSafe sump pump and a discharge line. We then placed CleanSpace walls and PowerBraces to hold the bowing walls up. The CleanSpace walls function as a funnel for moisture seeping through the walls and the CleanSpace also looks cosmetically pleasing as well.
Foundation Repair in Lawrenceburg, KY
This basement wall in Lawrenceburg, KY, was bowing inwards, as evidence by the horizontal crack running along the wall. We braced the wall with our PowerBrace system to stabilize the wall. These braces are coated in zinc to prevent rusting, as these galvanized steel beams were designed by engineers to hold extreme loads back horizontally. These braces were also designed with different top brackets, which helps us connect the tops of the braces to the floor joists in the ceiling, depending on if the joists run parallel or perpendicular to the wall. You may also notice that we aligned the wall with our vapor barrier, as we also waterproofed this basement as well.
Sinking Floor Problems in Lawrenceburg, KY
The floors above this crawl space in Lawrenceburg, KY, were sinking. This issue occurred for two reasons: the floor joists became weak from prolonged moisture exposure, and the framing in this foundation had an inadequate support system. To fix the crawl space, we installed our SmartJack crawl space support system to lift the floors back up. Our SmartJack system is able to support heavy loads by distributing the weight of the home evenly across the floor. Once we finished the installation, the homeowner immediately tested the newly supported floors above the space, and they were very pleased.
Bowing Wall Repair in Frankfort, KY
This photo set taken from a basement shows the transformation of a bowing wall repair project in Frankfort, KY. The before photo highlights the shearing symptom, which happens in late stage of wall failure, and is super dangerous. Shearing occurs when there is so much external pressure that the wall slowly starts to slide inwards, right over the floor slab. This wall was at a very high risk for complete structural failure. After we repaired the wall with a bracing system, we were able to push the wall back to a plum position. In fact, our crew was able to push the wall back 3 inches far. This repair process was very delicate, but our crew was able to handle the pressure. If you wish to read more about this project, we have a case study that you can read by clicking here.
Porch Foundation Leveling in Frankfort, Kentucky
This front porch in Frankfort, KY, had settled pretty far down into the soil, which made for an awkward entrance to the front door. Far more problematic though, the settling was causing severe damages to the roof overhang system above. The columns, which connected the porch slab to the roof overhang were sinking with the porch. To fix this, we underpinned the porch with our helical piers to not just stabilize the structure, but to raise it back up as well. The piers were driven deep below the porch vertically, and they were concealed with backfill afterwards. The piers also allowed us to lift this heavy structure, which helped level out the slab and close some gaps and cracks in the overhang above. Afterwards, the homeowner no longer has to worry about their roof toppling down due to sinking support columns.
Collapsing Retaining Wall in Sadieville, Kentucky
This Sadieville, KY, homeowner had a collapsing retaining wall near their driveway that had started to lean outward from years of soil pressure. The movement was beginning to affect the stability of the driveway and raised concerns about long-term safety. Our crew installed two helical tiebacks and two wall anchors to pull the wall back toward its original position and lock it securely in place. What was once a visibly leaning wall is now straight, stable, and ready to hold strong for years to come.
Leadership
Bobby
President, Executive
Bobby
President, Executive
Bobby Miles is the owner of The Basement Doctor of Cincinnati and The Basement Doctor of Central Kentucky. We are a waterproofing, foundation repair, crawl space repair, and concrete leveling company with an office in Loveland, Ohio and also Frankfort, Kentucky.
As part of the Basement Systems network of dealers, The Basement Doctor has exclusive access to more than 30 patented products which allow them to custom design an effective and permanent solution for every type of wet basement problem.
“We are here to help our customers,” says Bobby. “It is very gratifying to me knowing that we can go in somebody’s basement that had 6 to 10 inches of water in it, waterproof it with our patented systems through the network, and know that they will have a dry basement for life.” Bobby loves being in the offices and knowing what’s happening on a day-to-day basis. He is never hard to reach and is willing to listen to anybody.
Andy
General Manager - Kentucky Office, Executive
Andy
General Manager - Kentucky Office, Executive
Andy is the General Manager of our Kentucky office. He lives in Kentucky with his wife, Tricia, who also works in the office, and together they have four kids. Their daughter, Hannah, is part of the Frankfort office team as well, making it a true family affair. Andy enjoys working alongside our crews and helping customers solve any basement or foundation challenges. He is also our go-to expert for basement finishing. When he’s not assisting customers or managing projects, you’ll find Andy spending time with his family, camping, fishing, and enjoying his favorite music.
Rick
General Manager - Cincinnati Office, Executive
Rick
General Manager - Cincinnati Office, Executive
Rick is a key member of The Basement Doctor team. He is certified in waterproofing and foundation support and has extensive knowledge of all our products and services. Rick enjoys working closely with customers and team members to ensure every job is completed correctly.
In his free time, he enjoys riding his motorcycle, golfing, and spending time with family and friends.
Diana
Controller, Executive
Diana
Controller, Executive
Diana is the Controller at The Basement Doctor and has been with the company since 2019, overseeing all accounting functions. She is married and has three children. Diana played competitive softball into her late 30s and has also served as a Girl Scout leader, t-ball coach, softball coach, and soccer coach. She loves college basketball, FC Cincinnati soccer, baseball, and football, with favorite teams including Xavier, FC Cincinnati, and Kentucky.
In her spare time, Diana enjoys being outdoors, walking, and spending time on her farm, appreciating the peace and quiet it offers. She loves working with her co-workers and ensures that everyone at The Basement Doctor has the support they need to succeed, demonstrating the care and dedication of a great grandmother.
Tricia
Administrative Assistant, Office Staff
Tricia
Administrative Assistant, Office Staff
Tricia is the Administrative Assistant for The Basement Doctor of Central Kentucky and has been with the company since 2014. She grew up in Cincinnati, Ohio, and now lives in Frankfort, Kentucky, with her husband Andy, their four children, and their daughter Hannah, who also works in the office.
Tricia enjoys spending time with her family, cooking, camping, and crafts. She is also a fan of the Cincinnati Bengals and Cincinnati Reds.
Alli
Appointment Scheduler, Office Staff
Alli
Appointment Scheduler, Office Staff
Alli recently joined The Basement Doctor team, assisting with answering phones and scheduling appointments. She enjoys helping customers find the right solutions and guiding them in the right direction. Her friendly demeanor and warm smile are evident even over the phone.
When she isn’t at work, Alli enjoys supporting her children with school and extracurricular activities.
Becca
Appointment Scheduler, Office Staff
Becca
Appointment Scheduler, Office Staff
Becca is a key member of The Basement Doctor team, helping answer phones and coordinate appointments for our Kentucky office. She enjoys assisting customers and ensuring they are directed to the right solutions, all while keeping the office running smoothly.
Outside of work, Becca enjoys spending time with her family and pursuing her personal interests.
Debbie
Appointment Scheduler, Office Staff
Debbie
Appointment Scheduler, Office Staff
Debbie is an Appointment and PolyLevel Scheduler at The Basement Doctor and has been with the company since 2016. She is a proud mother to her son Joey and grandmother to Kali, 6, and Joseph, 5.
In her spare time, Debbie enjoys spending time with her grandkids, playing cards, listening to music, and baking.
When asked what she enjoys most about her role, Debbie said, “I like helping people. We in the call center are the first people our customers talk to when facing an issue with their home, and it’s rewarding to hear the relief in their voice when I tell them we can help. I also love my coworkers—we are like a family here at The Basement Doctor.” Debbie was honored with the Rising Star Award in 2017 for her dedication and contributions.
Hannah
Service & Poly Scheduler, Office Staff
Hannah
Service & Poly Scheduler, Office Staff
Hannah, daughter of Andy and Tricia, has been our PolyLevel and Service Scheduler in the Kentucky office for nearly a year. She works closely with the office team to ensure customers have a smooth and positive experience.
When she isn’t working, Hannah enjoys reading, listening to music, traveling, and spending time with her family and her dog, Willow.
Julie
Appointment Scheduler, Office Staff
Julie
Appointment Scheduler, Office Staff
Willow
Official Basement Doctor Greeter, Office Staff
Willow
Official Basement Doctor Greeter, Office Staff
Willow makes sure everyone who enters our office in Frankfort is properly greeted. Just know if Willow jumps up to meet you, it is a sign of respect, (she does this to everyone).
Cameron
Certified Inspector, Sales
Cameron
Certified Inspector, Sales
Cameron has been a great addition to The Basement Doctor team in Kentucky. He grew up in Kentucky and holds certifications in waterproofing, crawl space health, and foundation repair. He takes pride in providing homeowners with assurance and confidence that their home will be cared for with expertise and attention to detail.
Joey
Certified Inspector, Sales
Joey
Certified Inspector, Sales
Also known as “The Mayor of Kentucky,” Joey is a certified inspector and a key member of The Basement Doctor team in Kentucky. He has extensive local knowledge and connections, making him a familiar and trusted presence for customers across the state. Joey is passionate about all things Kentucky sports, especially his Wildcats.
With a laid-back personality, Joey is known for his approachable demeanor, but he always gives 110% to provide the highest level of service to his customers.
Julie
Account Manager, Sales
Julie
Account Manager, Sales
Julie is the Account Manager and one of our skilled Appointment Schedulers at The Basement Doctor, joining the team in January 2022. She previously worked in customer service at an HVAC company for 10 years, bringing valuable experience and expertise to her role.
On a typical day, Julie answers phone calls, schedules estimates, and follows up with customers to help them move forward with their projects. She enjoys her work, particularly interacting with customers and collaborating with her coworkers.
When she isn’t at work, Julie can be found cheering on her kids at sporting events and spending time with friends.
Matthew
Certified Inspector, Sales
Matthew
Certified Inspector, Sales
Matt has been with The Basement Doctor since 2020. Before joining the team, he worked in the Public Safety field. He holds certifications in foundation repair, crawl space encapsulation, and basement waterproofing. Matt says, “The Basement Doctor is the most customer-friendly and supportive company that I have worked with,” and he takes pride in delivering expert solutions to every homeowner he serves.
Nick
Real Estate Inspector, Sales
Nick
Real Estate Inspector, Sales
Nick joined The Basement Doctor in April 2023 and has already helped hundreds of homeowners. He’s certified in structural support, waterproofing systems, crawl space health, and concrete repair. Nick is spearheading the start of our Real Estate Response Team to better help homeowners and real estate professionals navigate repair solutions during the buying and selling process
When he’s not on the job, Nick enjoys hiking, camping, and fly fishing.
Collin
Foreman, Production Foremen
Collin
Foreman, Production Foremen
Collin has been with The Basement Doctor for over five years and is one of our newest crew leaders. He enjoys the positive work environment and being part of a team he values.
When he isn’t at work, Collin can be found golfing, playing video games, or spending time with his twins.
Ivan
Foreman, Production Foremen
Ivan
Foreman, Production Foremen
Ivan has been with The Basement Doctor for over four years and takes pride in working hard while building strong relationships with his coworkers. In his free time, he enjoys golfing and playing cornhole. Ivan is also a dedicated UK sports fan and never misses a big game.
Josh H
Foreman, Production Foremen
Josh H
Foreman, Production Foremen
Andrew
Production
Andrew
Production
Bradley
Production
Bradley
Production
Chase
Production
Chase
Production
Christian
Production
Christian
Production
Ethan
Production
Ethan
Production
Josh F
Production
Josh F
Production
Juan
Production
Juan
Production
Kamron
Production
Kamron
Production
Landon
Production
Landon
Production
Tyler
Production
Tyler
Production
Dennis
PolyLevel Foreman
Dennis
PolyLevel Foreman
Dennis has been with The Basement Doctor since 2015, working in Production, PolyLevel, and Service roles. He is currently one of our skilled PolyLevel Technicians. Dennis lives with his wife and three children and brings a wide range of interests to his life, including studying tattoo artwork, gardening, 3-D printing, building fish tanks, listening to music, watching stand-up comedy, and more. He is also a combat veteran who served in Afghanistan.
Kevin
PolyLevel Manager
Kevin
PolyLevel Manager
Kevin started out as a PolyLevel technician here in 2025. He has since worked his way up to PolyLevel Manager. He oversees our PolyLevel department and makes sure every single project is ran smoothly. It’s safe to say Kevin knows what to look for when it comes to concrete repair, as he’s seen it all.
Keith
PolyLevel Foreman
Keith
PolyLevel Foreman
Keith has been with us since 2021, and has worked on hundreds of different concrete projects since. Keith loves being able to transform the look of concrete, and he loves the process too.
Trevor
Service Technician
Trevor
Service Technician
Trevor has been with The Basement Doctor of Central Kentucky since 2018. He was born in Danville, raised in Lawrenceburg, and now lives in Frankfort, Kentucky.
In his spare time, he enjoys doing things outside, riding 4-wheelers, and helping people. He loves to play and watch golf.
The thing that he enjoys most about his job is the teamwork that he has when doing the projects for the customers. He enjoys working hard and being able to help someone to improve their home, whether that be to waterproof a basement or crawl space or do a foundation repair.
Omar
Service Technician
Omar
Service Technician
Omar works hard with his crew to finish the job and to make the customer happy. When Omar is not working, he spends his time hiking, playing video games, taking a drive, or playing soccer. He plans to spend his future traveling as much as he can.
Jack
Marketing Coordinator
Jack